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Unified Messaging
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• Help Desk Software • Communications |
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| BoldChat |  |
| Engage Web site visitors by using live chat. Increase sales, decrease support costs. Offers a variety of editions to suit the needs of the business. | Reviewed by antie_em boldchat.com Information |
| Brosix | |
| Allows clients to create their own business instant messaging networks and organize a complete user selection which can be managed through an online control panel. | Reviewed by antie_em brosix.com Information |
| Interactive Intelligence | |
| Global software developer for SIP-based IP telephony, contact center automation and unified communications. Some information offered in multiple languages. | Reviewed by writergrrrl inin.com Information |
| LivePerson | |
| Enterprise and small business support solution provider with live chat software, email and knowledge base capabilities. Supplies a product demo download, online help and manuals. | Reviewed by writergrrrl liveperson.com Information |
| Masergy | |
| Provider of QoS-based, customer-controlled network services. Offers case studies, product brochures, agent and career opportunities. Site offered in 7 languages. | Reviewed by writergrrrl masergy.com Information |
| ProvideSupport | |
| Complete live chat and website monitoring solution for customer support. Helps you sell your product online and give superior customer service. Fully customizable. Free trial. | Reviewed by antie_em providesupport.com Information |
| Vypress Research | |
| Provider of instant messaging and alerting software for local area networks and business intranets. Including company info, product info, support, and news. | Reviewed by hbird64 vypress.com Information |
| Akonix |  |
| Offers products for IM security, retention and safety. Provides free trial downloads, product documentation and a free newsletter. | Reviewed by writergrrrl akonix.com Information |
| Avotis - Intelligent Communications Management | |
| Provides a model for managing an entire communications environment. Includes product links, solutions and support, plus career information. | Reviewed by writergrrrl avotus.com Information |
| BayPackets | |
| Product offering to enable wireless, wireline and cable operators to create and deliver voice and data services on a common platform. Provides solutions, industry news and events, and a partners program. | Reviewed by writergrrrl baypacket.com Information |
| Blue | |
| Voice and datacom provider. Offers product descriptions and packages, multimedia demo and brochures. | Reviewed by writergrrrl allinblue.com Information |
| Bold Chat Plus | |
| Free live chat service which allows you to easily allow your Web site visitors to chat with your support staff. Additional paid features available. | Reviewed by hbird64 boldchatplus.com Information |
| Broadsoft | |
| Supplies hosted communication platforms for enterprise and individual users. Provides product information, industry news and events, newsletter and links to industry presentations. | Reviewed by writergrrrl broadsoft.com Information |
| Citel Technologies | |
| Provides next-generation IP PBX interoperability for legacy PBX telephones across multiple vendor lines. Includes product and solution descriptions, FAQ's and glossary, industry news and events. | Reviewed by writergrrrl citel.com Information |
| Convedia | |
| Supplies media processing platforms to telecommunication service providers. Offers product and solutions overviews, library, industry news and events, plus employment opportunities. Site available in English and Chinese. | Reviewed by writergrrrl convedia.com Information |
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