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Unified Messaging
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• Help Desk Software • Communications |
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| AlwaysON |  |
| A unified communications provider. Helps companies with distributed workforces and remote locations increase their productivity by enabling effective collaboration over a fully managed MPLS network. | Reviewed by antie_em |
| BoldChat | |
| Engage Web site visitors by using live chat. Increase sales, decrease support costs. Offers a variety of editions to suit the needs of the business. | Reviewed by antie_em |
| Brosix | |
| Allows clients to create their own business instant messaging networks and organize a complete user selection which can be managed through an online control panel. | Reviewed by antie_em |
| Interactive Intelligence | |
| Global software developer for SIP-based IP telephony, contact center automation and unified communications. Some information offered in multiple languages. | Reviewed by writergrrrl |
| LivePerson | |
| Enterprise and small business support solution provider with live chat software, email and knowledge base capabilities. Supplies a product demo download, online help and manuals. | Reviewed by writergrrrl |
| Masergy | |
| Provider of QoS-based, customer-controlled network services. Offers case studies, product brochures, agent and career opportunities. Site offered in 7 languages. | Reviewed by writergrrrl |
| ProvideSupport | |
| Complete live chat and website monitoring solution for customer support. Helps you sell your product online and give superior customer service. Fully customizable. Free trial. | Reviewed by antie_em |
| Vypress Research | |
| Provider of instant messaging and alerting software for local area networks and business intranets. Including company info, product info, support, and news. | Reviewed by hbird64 |
| Avotis - Intelligent Communications Management |  |
| Provides a model for managing an entire communications environment. Includes product links, solutions and support, plus career information. | Reviewed by writergrrrl |
| Bold Chat Plus | |
| Free live chat service which allows you to easily allow your Web site visitors to chat with your support staff. Additional paid features available. | Reviewed by hbird64 |
| Broadsoft | |
| Supplies hosted communication platforms for enterprise and individual users. Provides product information, industry news and events, newsletter and links to industry presentations. | Reviewed by writergrrrl |
| Citel Technologies | |
| Provides next-generation IP PBX interoperability for legacy PBX telephones across multiple vendor lines. Includes product and solution descriptions, FAQ's and glossary, industry news and events. | Reviewed by writergrrrl |
| CosmoCom | |
| Supplies unified IP contact center suite. Includes product and solutions overviews, library, videos and live chat support. | Reviewed by writergrrrl |
| Facetime Communications | |
| Enterprise solution provider for IM. Product and solution overviews, customer and partner lists, industry news and events. Includes IM support link. | Reviewed by writergrrrl |
| ISC International Limited | |
| Global business messaging, internet fax services, sms text broadcast messaging and telex. 25+ years expertise. | Reviewed by antie_em |
| MetaSwitch | |
| Class 5 switch provider. Offers product specifications and white papers, a presentation archive, industry news and events, plus product brochures online. | Reviewed by writergrrrl |
| MicroSource | |
| Provides unified services for Internet access, hosting, help desk and more. Offers service and solutions overviews, news, trade events and career opportunities. | Reviewed by writergrrrl |
| OZ | |
| Provides software, system integration services, training and support for instant messaging suppliers. Presents products and services, partners, company news and a client developer toolkit. | Reviewed by writergrrrl |
| PresenceWorks, Inc. | |
| Develops software to enable instant messenging contact data to be usable in other applications. Provides product overview, examples, press releases and events. | Reviewed by writergrrrl |
| Radvision | |
| Develops products and technology for video and voice conferencing. Offers product and solution pages, news and support links, plus a resource library. | Reviewed by writergrrrl |
| SIP Forum | |
| Provides information on the benefits of SIP, highlights successful applications, and directs activities for achieving high levels of product interoperability. Access to research, reports, news and industry events. | Reviewed by writergrrrl |
| Sonexis | |
| Audio and Web conferencing supplier. Offers customer & reseller centers, free ROI analysis and buyer's guide, product demos and a resource page that includes a case study and white papers. | Reviewed by writergrrrl |
| Telchemy | |
| Software & technology developer for Voice over IP call quality monitoring and Quality of Service (QoS) management. Offers product & solution briefs, standards and technology papers, industry news and job opportunities. | Reviewed by writergrrrl |
| Telestrat | |
| Develops and distributes communication products for converged voice and data environment. Provides product and solution briefs, library of data sheets and application notes, plus partner information. | Reviewed by writergrrrl |
| TMIA | |
| TeleMessaging Industry Association - their goal is to advance messaging services in all market segments. Provides member registration, news and events links and committee overviews. | Reviewed by writergrrrl |
| Verb Exchange | |
| Provider of unified communications solutions for today’s organizations and mobile professionals. Services, investors, media, and news. | Reviewed by hbird64 |
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