Software that empowers technical communicators, help authors, and web developers to build, manage, and publish content for help systems and standalone knowledge bases.
Web based help desk software with advanced features including ticket management, knowledge base, escalation,and ITIL Service Desk capabilities such as Change Management. Problem Management and Access Management.
Provides web based helpdesk and customer relationship management software for customer service and support solutions. Knowledge base, email management, issue tracking and customer data management.
Help desk and customer service software that organizes and balances your emails and ticket requests in a web based help desk. Users can email any number of email addresses or submit their tickets.