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Customer Experience Management
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• Contact Management • Relationship Marketing |
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| 1to1media.com |  |
| CRM consulting resources delivering current and relevant information on customer strategy and marketplace trends. | Reviewed by antie_em 1to1media.com Information |
| Beyond Philosophy | |
| Works with businesses to integrate more sophisticated customer relationship management tools thereby improving the customer experience. | Reviewed by antie_em beyondphilosophyusa.com Information |
| Customer Experience Labs | |
| A Seattle user experience consulting firm specializing in usability testing, focus groups, eye tracking and other forms of customer experience research. Helps companies improve their online customer experience. | Reviewed by antie_em customerexperiencelabs.com Information |
| ResponseTek | |
| Enables Global 200 firms to increase revenues and profits by building advocacy and dramatically reducing customer defection. | Reviewed by antie_em responsetek.com Information |
| Small Business CRM | |
| Resource center for Customer Relationship Management (CRM) and Contact Management. Includes articles and products to improve sales, marketing and customer service. | Reviewed by antie_em smallbizcrm.com Information |
| WhosOn Live Chat | |
| Live visitor tracking and live chat solutions for business web sites. | Reviewed by antie_em whoson.com Information |
| Circle of Excellence |  |
| A turnkey complaint and referral processing service for small businesses. Provides toll-free call center and Web site for companies to open communications with their customers. | Reviewed by antie_em circleofexcellence.org Information |
| LogicBright CRM | |
| Provider of customizable on-demand contact management software services. Provides cost comparisons, instructions and tutorials. | Reviewed by antie_em logicbright.com Information |
| OMS SafeHarbor | |
| Uses software distribution techniques, license management tools and an integrated reporting platform to provide insight into customers' needs. | Reviewed by antie_em o-ms.com Information |
| Postfield Systems | |
| Customer information and queue management systems. View details of product, services and industries covered. | Reviewed by debbie06 postfield.co.uk Information |
| Really Simple Systems | |
| Aimed at small and medium sized organisations with between 5 and 200 people who want a straightforward hosted CRM sales, marketing and support system. | Reviewed by antie_em reallysimplesystems.com Information |
| Small Business CRM | |
| Provides information on the benefits of CRM ( customer relationship management ) for small businesses. Also offers details on various small business CRM features. | Reviewed by Bhargav smallbusiness-crm.com Information |
| Swallow Information Systems | |
| Customer relationship management software for effective handling of customer feedback and contact management to maximise customer retention. | Reviewed by antie_em swallow.com Information |
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