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Communications
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Fax Software |
Speech Recognition Software |
Web Conferencing Software |
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• • Unified Messaging |
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| Amcat Contact Center Software |  |
| Contact center solutions including predictive dialer, CTI based software with ACD, predictive dialers, VoIP, IVR, and DNC compliant predictive dialing for advanced call management. | Reviewed by antie_em amcat.com Information |
| Calabrio | |
| Develops workforce management, call recording and quality management software for call centers. | Reviewed by antie_em calabrio.com Information |
| Call Accounting Software | |
| Offers call accounting software for tracking telephone call activity. Provides information about features and online demo. | Reviewed by antie_em callaccounting.ws Information |
| Contactual Inc. | |
| Provides on-demand call center software solution for inbound support, inside sales and help desk environments. Features include phone, email, chat functionalities, ACD, IVR, CTI, VoIP, quality control tools and more. | Reviewed by antie_em contactual.com Information |
| Esendex | |
| UK provider of business SMS services. Delivering web SMS, PC SMS, SMS API, email SMS and voice SMS services internationally to SMEs and enterprises. | Reviewed by antie_em esendex.co.uk Information |
| Fast SMS | |
| UK provider of internet-based SMS text messaging services. Lists products and services, provides online registration, support and account management plus company news and profile. | Reviewed by tonyburt51 fastsms.co.uk Information |
| inContact | |
| Provides customer call center software that features voice response system, skills-based routing, speech recognition, inbound/outbound call blending, and workforce optimization. | Reviewed by antie_em incontact.com Information |
| IvonaText-to-Speech | |
| Natural-sounding text-to-speech voices in many languages, all with SAPI 5 standard support. Specialty TTS solutions for business, telecommunications, mobile, accessibility, home use - delivered as SaaS or embedded in devices. | Reviewed by antie_em ivona.com Information |
| Lingvo US | |
| Linguistic and translation software for Windows and Pocket PC for over 40 languages. Here you can read about, get demo versions for, and purchase the software. | Reviewed by antie_em lingvo.us Information |
| NBX Software | |
| Provides industry specific software solutions for use with 3Com's NBX Voice System. Dealer information, software products, and support. | Reviewed by hbird64 nbxsoftware.com Information |
| nGenera CIM | |
| Live chat software which provides real-time support. Product information, schedule a demo. | Reviewed by antie_em cim.ngenera.com Information |
| Noetica | |
| Noetica's SYNTHESYS™ allows call center agents to use one single system only and enables non-technical staff to map processes and tailor screens. | Reviewed by antie_em noetica.com Information |
| Parus Interactive IVR | |
| Speech-enabled customer care solutions that offer natural language self-service to merchants of all sizes. | Reviewed by antie_em parusinteractive.com Information |
| Philippine IT Offshore Network Inc. | |
| Network of leading US-managed offshore call center and other business process outsourcing (BPO) service providers in the Philippines. | Reviewed by antie_em piton-global.com Information |
| Rivermine Software | |
| Telecom expense management software for large corporations. Reduces telecom expenses, improves telcom cost control, wireless expense management, network optimization, telecom asset management, telecom invoice processing and telecom inventory management. | Reviewed by antie_em rivermine.com Information |
| Simera CRM | |
| Offers customer relationship management (CRM) software applications and knowledge management solutions for eHR with the eZ-net, eZ-Touch and eZ-answer systems. Provides information about products, uses, and employment opportunities. | Reviewed by antie_em simera.co.uk Information |
| Synchronica | |
| Enables synchronization, device management, and push email for mobile phones. It is targeted at mobile operators and device manufacturers. | Reviewed by antie_em synchronica.com Information |
| Ulticom | |
| Signalware provider featuring SS7 signaling software that incorporates SIGTRAN Gateway and SIP to enable telecommunications network equipment, wireline, wireless, and other IP networks. | Reviewed by antie_em ulticom.com Information |
| Voxeo | |
| Automates common enterprise phone calls with Interactive Voice Response (IVR) solutions. Powered by VoiceXML and CCXML, IVR solutions create and deploy any automated telephone application. | Reviewed by antie_em voxeo.com Information |
| Anite - Solutions in Telecoms |  |
| Specialist systems and software company focussed on meeting the needs of telecoms operators and equipment manufacturers. Products, company information, news, expertise, careers, and support. | Reviewed by antie_em anitetelecoms.com Information |
| Artix Line | |
| Computer telephony portal offering various IVR products based on Dialogic, GammaLink and BrookTrout boards: voice, email, SMS messaging systems, audioconferencing, fax servers. English and Russian versions available. | Reviewed by ravilrrr artix.ru Information |
| CSG Systems | |
| Offers CRM, account management, and billing software to communication industries. | Reviewed by antie_em csgsystems.com Information |
| DiamondWare | |
| Does research, development and engineering in real-time interactive audio and provides licensable software components and systems. Offers product and service descriptions, company information plus news and events. | Reviewed by writergrrrl diamondware.com Information |
| itrezzo | |
| RIM blackberry wireless email pda tools and software. Fax, email and mobile voice messaging solutions. | Reviewed by hbird64 itrezzo.com Information |
| Matrix 247 | |
| Offers telephony and computer solutions for small businesses. The company, products, service and support, IT terminology, news, and case studies. | Reviewed by hbird64 matrix247.com Information |
| MERA Systems | |
| Developer of Class 4/5 VoIP softswitches with billing functionality that enable carriers and service providers to efficiently handle considerable amounts of IP telephony transit traffic across their networks. | Reviewed by antie_em mera-systems.com Information |
| NotePage | |
| Developer of wireless messaging software solutions (SMS). Including product overview, whitepapers, corporate profile, and support. | Reviewed by hbird64 notepage.net Information |
| Onebox | |
| Provides alternative solutions to common methods of communication, such as fax by email, email by phone, and voice mail by PC. Includes product tour and purchasing information. | Reviewed by bantychick onebox.com Information |
| OpenPath Products | |
| Enables the development of wireless solutions with its DataBow authoring and execution tool. | Reviewed by hbird64 openpathproducts.com Information |
| Read the Words | |
| Word reading software converts Word, PDF, and other files from text to speech. Requires registration. | Reviewed by antie_em readthewords.com Information |
| Resource Software International Ltd. (RSI) | |
| Offers communication management software for call accounting, hotel billing, screen pop, alarm management, ACD reporting, and instant messaging. Optionally register to download trial software, brochures and read the latest industry RSS news. | Reviewed by scummings telecost.com Information |
| Softigator Call Center Management Software Directory | |
| Call center management software directory bringing vendors, resellers and clients together. | Reviewed by antie_em softigator.com Information |
| Touchstar | |
| Provides call center solutions. Offers telephony news, training, and product support in many languages. | Reviewed by hbird64 touchstar.com Information |
| UCN | |
| Provider of hosted telephony solutions for small to medium sized businesses. Products include IVR, ACD, CTI, VoIP and workforce management software. Offers information about the benefits of hosted vs. on-premise telephony solutions. | Reviewed by mgodina ucn.net Information |
| Veramark VeraSMART | |
| Call accounting software helps businesses reduce telecom expenses and improve productivity. A scalable and expandable solution, provides critical data to make informed business decisions. | Reviewed by antie_em call-accounting-solutions.com Information |
| VIACK Corporation | |
| Offers secure e-meetings software designed for professionals. | Reviewed by Gloria viack.com Information |
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