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Communications
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Fax Software |
Speech Recognition Software |
Web Conferencing Software |
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• • Unified Messaging |
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| Amcat Contact Center Software |  |
| Contact center solutions including predictive dialer, CTI based software with ACD, predictive dialers, VoIP, IVR, and DNC compliant predictive dialing for advanced call management. | Reviewed by antie_em |
| Calabrio | |
| Develops workforce management, call recording and quality management software for call centers. | Reviewed by antie_em |
| Call Accounting Software | |
| Offers call accounting software for tracking telephone call activity. Provides information about features and online demo. | Reviewed by antie_em |
| Contactual Inc. | |
| Provides on-demand call center software solution for inbound support, inside sales and help desk environments. Features include phone, email, chat functionalities, ACD, IVR, CTI, VoIP, quality control tools and more. | Reviewed by antie_em |
| Esendex | |
| UK provider of business SMS services. Delivering web SMS, PC SMS, SMS API, email SMS and voice SMS services internationally to SMEs and enterprises. | Reviewed by antie_em |
| Fast SMS | |
| UK provider of internet-based SMS text messaging services. Lists products and services, provides online registration, support and account management plus company news and profile. | Reviewed by tonyburt51 |
| inContact | |
| Provides customer call center software that features voice response system, skills-based routing, speech recognition, inbound/outbound call blending, and workforce optimization. | Reviewed by antie_em |
| InsideSales.com | |
| Provides phone dialer and lead management software; training; and consulting solutions. | Reviewed by antie_em |
| IvonaText-to-Speech | |
| Natural-sounding text-to-speech voices in many languages, all with SAPI 5 standard support. Specialty TTS solutions for business, telecommunications, mobile, accessibility, home use - delivered as SaaS or embedded in devices. | Reviewed by antie_em |
| Lingvo US | |
| Linguistic and translation software for Windows and Pocket PC for over 40 languages. Here you can read about, get demo versions for, and purchase the software. | Reviewed by antie_em |
| NBX Software | |
| Provides industry specific software solutions for use with 3Com's NBX Voice System. Dealer information, software products, and support. | Reviewed by hbird64 |
| nGenera CIM | |
| Live chat software which provides real-time support. Product information, schedule a demo. | Reviewed by antie_em |
| Noetica | |
| Noetica's SYNTHESYS™ allows call center agents to use one single system only and enables non-technical staff to map processes and tailor screens. | Reviewed by antie_em |
| Parus Interactive IVR | |
| Speech-enabled customer care solutions that offer natural language self-service to merchants of all sizes. | Reviewed by antie_em |
| Philippine IT Offshore Network Inc. | |
| Network of leading US-managed offshore call center and other business process outsourcing (BPO) service providers in the Philippines. | Reviewed by antie_em |
| Rivermine Software | |
| Telecom expense management software for large corporations. Reduces telecom expenses, improves telcom cost control, wireless expense management, network optimization, telecom asset management, telecom invoice processing and telecom inventory management. | Reviewed by antie_em |
| Simera CRM | |
| Offers customer relationship management (CRM) software applications and knowledge management solutions for eHR with the eZ-net, eZ-Touch and eZ-answer systems. Provides information about products, uses, and employment opportunities. | Reviewed by antie_em |
| Synchronica | |
| Enables synchronization, device management, and push email for mobile phones. It is targeted at mobile operators and device manufacturers. | Reviewed by antie_em |
| Ulticom | |
| Signalware provider featuring SS7 signaling software that incorporates SIGTRAN Gateway and SIP to enable telecommunications network equipment, wireline, wireless, and other IP networks. | Reviewed by antie_em |
| Voicent | |
| Services include appointment reminder, autodialer, auto receptionist, agent dialer, voice response system, customer relationship management, text to speech, and bulk email. | Reviewed by antie_em |
| Voxeo | |
| Automates common enterprise phone calls with Interactive Voice Response (IVR) solutions. Powered by VoiceXML and CCXML, IVR solutions create and deploy any automated telephone application. | Reviewed by antie_em |
| Anite - Solutions in Telecoms |  |
| Specialist systems and software company focussed on meeting the needs of telecoms operators and equipment manufacturers. Products, company information, news, expertise, careers, and support. | Reviewed by antie_em |
| Artix Line | |
| Computer telephony portal offering various IVR products based on Dialogic, GammaLink and BrookTrout boards: voice, email, SMS messaging systems, audioconferencing, fax servers. English and Russian versions available. | Reviewed by ravilrrr |
| CSG Systems | |
| Offers CRM, account management, and billing software to communication industries. | Reviewed by antie_em |
| DiamondWare | |
| Does research, development and engineering in real-time interactive audio and provides licensable software components and systems. Offers product and service descriptions, company information plus news and events. | Reviewed by writergrrrl |
| itrezzo | |
| RIM blackberry wireless email pda tools and software. Fax, email and mobile voice messaging solutions. | Reviewed by hbird64 |
| Matrix 247 | |
| Offers telephony and computer solutions for small businesses. The company, products, service and support, IT terminology, news, and case studies. | Reviewed by hbird64 |
| MERA Systems | |
| Developer of Class 4/5 VoIP softswitches with billing functionality that enable carriers and service providers to efficiently handle considerable amounts of IP telephony transit traffic across their networks. | Reviewed by antie_em |
| NotePage | |
| Developer of wireless messaging software solutions (SMS). Including product overview, whitepapers, corporate profile, and support. | Reviewed by hbird64 |
| Onebox | |
| Provides alternative solutions to common methods of communication, such as fax by email, email by phone, and voice mail by PC. Includes product tour and purchasing information. | Reviewed by bantychick |
| OpenPath Products | |
| Enables the development of wireless solutions with its DataBow authoring and execution tool. | Reviewed by hbird64 |
| Read the Words | |
| Word reading software converts Word, PDF, and other files from text to speech. Requires registration. | Reviewed by antie_em |
| Resource Software International Ltd. (RSI) | |
| Offers communication management software for call accounting, hotel billing, screen pop, alarm management, ACD reporting, and instant messaging. Optionally register to download trial software, brochures and read the latest industry RSS news. | Reviewed by scummings |
| Softigator Call Center Management Software Directory | |
| Call center management software directory bringing vendors, resellers and clients together. | Reviewed by antie_em |
| Touchstar | |
| Provides call center solutions. Offers telephony news, training, and product support in many languages. | Reviewed by hbird64 |
| UCN | |
| Provider of hosted telephony solutions for small to medium sized businesses. Products include IVR, ACD, CTI, VoIP and workforce management software. Offers information about the benefits of hosted vs. on-premise telephony solutions. | Reviewed by mgodina |
| Veramark VeraSMART | |
| Call accounting software helps businesses reduce telecom expenses and improve productivity. A scalable and expandable solution, provides critical data to make informed business decisions. | Reviewed by antie_em |
| VIACK Corporation | |
| Offers secure e-meetings software designed for professionals. | Reviewed by Gloria |
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