Subcategories
See also
Spectrum Corp.
Call center wallboards designed to collect real-time and historical data, which can be displayed on LCD screens, dashboards, LED wallboards, desktops, mobile devices, web based reports and email notification.
InsideSales.com
Provides phone dialer and lead management software; training; and consulting solutions.
Voicent
Services include appointment reminder, autodialer, auto receptionist, agent dialer, voice response system, customer relationship management, text to speech, and bulk email.
IvonaText-to-Speech
Natural-sounding text-to-speech voices in many languages, all with SAPI 5 standard support. Specialty TTS solutions for business, telecommunications, mobile, accessibility, home use - delivered as SaaS or embedded in devices.
Calabrio
Develops workforce management, call recording and quality management software for call centers.
nGenera CIM
Live chat software which provides real-time support. Product information, schedule a demo.
inContact
Provides customer call center software that features voice response system, skills-based routing, speech recognition, inbound/outbound call blending, and workforce optimization.
Esendex
UK provider of business SMS services. Delivering web SMS, PC SMS, SMS API, email SMS and voice SMS services internationally to SMEs and enterprises.
Lingvo US
Linguistic and translation software for Windows and Pocket PC for over 40 languages. Here you can read about, get demo versions for, and purchase the software.
Contactual Inc.
Provides on-demand call center software solution for inbound support, inside sales and help desk environments. Features include phone, email, chat functionalities, ACD, IVR, CTI, VoIP, quality control tools and more.
Voxeo
Automates common enterprise phone calls with Interactive Voice Response (IVR) solutions. Powered by VoiceXML and CCXML, IVR solutions create and deploy any automated telephone application.
Synchronica
Enables synchronization, device management, and push email for mobile phones. It is targeted at mobile operators and device manufacturers.
Fast SMS
UK provider of internet-based SMS text messaging services. Lists products and services, provides online registration, support and account management plus company news and profile.
Noetica
Noetica's SYNTHESYS™ allows call center agents to use one single system only and enables non-technical staff to map processes and tailor screens.
Philippine IT Offshore Network Inc.
Network of leading US-managed offshore call center and other business process outsourcing (BPO) service providers in the Philippines.
Call Accounting Software
Offers call accounting software for tracking telephone call activity. Provides information about features and online demo.
Parus Interactive IVR
Speech-enabled customer care solutions that offer natural language self-service to merchants of all sizes.
Rivermine Software
Telecom expense management software for large corporations. Reduces telecom expenses, improves telcom cost control, wireless expense management, network optimization, telecom asset management, telecom invoice processing and telecom inventory management.
Amcat Contact Center Software
Contact center solutions including predictive dialer, CTI based software with ACD, predictive dialers, VoIP, IVR, and DNC compliant predictive dialing for advanced call management.
Ulticom
Signalware provider featuring SS7 signaling software that incorporates SIGTRAN Gateway and SIP to enable telecommunications network equipment, wireline, wireless, and other IP networks.
Simera CRM
Offers customer relationship management (CRM) software applications and knowledge management solutions for eHR with the eZ-net, eZ-Touch and eZ-answer systems. Provides information about products, uses, and employment opportunities.
NBX Software
Provides industry specific software solutions for use with 3Com's NBX Voice System. Dealer information, software products, and support.
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